Frequently Asked Questions
You can make Reservations by giving us a call at 787-742-0803 (it’s OK to leave a message), sending an email to email@example.com, or by using the BOOK NOW button on our site. Your reservation must be secured with a credit card (Visa/Mastercard/Discover). If you have not provided us with a credit card number, we are not holding a spot for you!
It is best to book as early as possible. In general, during the slower season (May – October), we recommend that you book your tour at least 2 weeks in advance. If you are planning on traveling to Culebra and booking a tour during the high season (November – April) you should start planning and making reservations as early as July of the same year. We often accommodate dive groups that book a year in advance so it is to your advantage to make reservations early. Walk-ins are welcome but space can’t be guaranteed without a reservation and a credit card.
Culebra Divers literally has customers from all over the world. To keep things simple for our staff and with regards to paperwork, everything is in English. Having said that, we need our divers and snorkelers to be able to read, understand, and communicate in English. For the safety of everyone involved, we are unable to conduct excursions of any kind with individuals who cannot communicate in English. We apologize for any inconvenience.
Please click here to see our cancellation policy.
Culebra Divers requires that all participants be able to swim comfortably, be able to float, and do some basic swim strokes without any assistance to participate on any of our excursions. We do not give swim lessons. If you have never snorkeled, we recommend you try snorkeling off the beach prior to taking a boat tour with us for both your safety and enjoyment, and the safety of your instructor. Previous snorkel experience will greatly help those interested in participating in a Discover Dive and is strongly recommended.
Culebra Divers is the last shop at the end of the public ferry dock. Any of the island maps will show you the way! Parking is limited so allow plenty of time for locating our shop and parking.
We do. For scuba diving, divers must be of twelve (12) years of age or older to participate in a Discover Scuba Experience or a certification course. Our minimum age requirement for our chartered snorkeling excursions is six (6) years old. For diving and snorkeling, any guest that is under age 18 must travel with their parents or legal guardian and have written consent from them.
We accept payment using VISA, MASTERCARD, DISCOVER and cash (U.S. dollar).
Culebra Divers requires a major credit card number with expiration date to hold your spaces on our boat. Except during peak season (December 20th-January 10th), no charges will be pulled in advance. You must bring a form of payment (cash or credit) with you the day of your excursion. Training and multi-day packages will be paid upon arrival. There are no refunds on training or multi-day packages.
In the dive industry tipping is a very common practice and in many cases forms part of your instructor’s income. While it isn’t required, treat the people that guide you through your water excursions like you would any other individual in the service industry (restaurants, hair salons, etc), and consider a tip for services well-rendered. Our staff can help you with guidelines if you would like.
Yes. Please check us out on TripAdvisor, Facebook, and Google. We always welcome your input and feedback to help our business improve our level of customer service.
We have a nice selection of BCDs and Wetsuits in our rental line but we cannot guarantee that we have gear for every body type. Please take a look at our manufacturer’s sizing charts here. Our wetsuits are 3mm long-sleeved shortys which is sufficient exposure protection for most divers given our water temps. If you are not sure we have gear that will fit, or know you get cold easily, we suggest you visit your local dive shop for gear prior to your trip.
Culebra Divers offers training through three agencies including NAUI, PADI and SDI. Our operation is the only authorized NAUI Resort, PADI Dive Resort, and SDI Dive Center in Culebra.
Yes. Our training agencies, NAUI, PADI and SDI all have medical requirements in order to participate in scuba diving. You will be required to complete and sign a medical release form in order to participate. In some cases you will need a physician’s signature on your form in order to participate. For this reason we highly recommend that you download the medical form the website and complete it well advance of your trip in case you need a doctor’s approval. The medical form can be found here.
We have limited space available on our boats that we are happy to keep your items.
Yes. We provide fresh bottled water for you and snacks (please let us know about any food allergies).
- Our morning two tank dive trip leaves the dock at 9:00AM and returns to the dock approximately 1:00PM.
- Our afternoon, single tank dive trip leaves the dock at 2:00 PM and returns to the dock approximately 4:45PM.
- Our late morning snorkel (two location) and dive excursion (two tank) leaves the dock at 11:00AM and returns to the dock approximately 3:00PM.
- Airplane (San Juan to Culebra): 30 minutes
- Ferry (Fajardo to Culebra): 1 hour 15 minutes
- Morning Dive Trips: About 4 hours
- Afternoon Dive Trip: About 2 hours 30 minutes
- Snorkel trip: About 2-3 hours
Sorry, but we do not arrange for transportation to the ferry terminal. You’ll need to make arrangements for a local taxi from any airport or hotel, or rent a vehicle to get to the ferry.
We reserve the right to charge you if you are unable to obtain your tickets for any reason, miss the Ferry, or are delayed in transit. Our boats are small and your space is important. Please review our cancellation policy for more details. However, you will not be charged in the event you miss our tour because PRMTA delays/cancels the trip due to unsafe weather and seas. If you do decide to take the ferry, we highly recommend arriving a day in advance.
There are two ways to get to Culebra; by air or by sea. The ferry is a real challenge and it is a great unknown even if you get in line several hours before departure and get tickets. It is nearly impossible to make advance reservations. Our dive trips start at 9:00AM and therefore, it is best to fly in, or arrive at least a day in advance. The flights to Culebra are on small airplanes and they book up fast, so call and make a flight reservation early.
Due to our cancellation policy, we strongly discourage same day ferry transportation plans. Flying, or arriving at least a day in advance is recommended. The flights originate out of San Juan, Isla Grande, and Ceiba airport. The fees range from $50 to $150 round trip depending on which airport you choose.
For customers staying in Culebra for several days, the ferry is an option if you are arriving at least one day in advance of your scheduled dive trip. For further information click on the link to Getting Here.
Yes. Culebra Divers is a fully licensed and insured dive operation and the only dive operation on Culebra approved and endorsed by the Puerto Rico Tourism Company (PRTC) and Department of Economic Development and Commerce (DDEC) . Our boats are also inspected by the Departamento de Recursos Naturales y Ambientales (DRNA).
If you have any further questions please contact us: