Frequently Asked Questions
Culebra Divers literally has customers from all over the world. To keep things consistent for our staff with regards to paperwork (some of which we’re required to keep for 7 years) all forms are in English. Having said that, we need our divers and snorkelers to be able to understand and communicate in English for the safety of everyone involved. We are unable to conduct excursions with individuals who cannot communicate in English. We apologize for any inconvenience.
You can make Reservations by giving us a call at 787-742-0803 (it’s OK to leave a message), sending an email to firstname.lastname@example.org, or by using the BOOK NOW button on our site. Your reservation must be secured with a credit card (Visa/Mastercard/Discover/AMEX). If you have not provided us with a credit card number, your spot is not guaranteed!
It is best to book as early as possible. In general, during the slower season (May – October), we recommend that you book your tour at least 2 weeks in advance. If you are planning on traveling to Culebra and booking a tour during the high season (November – April) you should start planning and making reservations as early as July of the same year. We often accommodate dive groups that book a year in advance so it is to your advantage to make reservations early. Walk-ins are welcome but space can’t be guaranteed without a reservation and a credit card.
Please click here to see our cancellation policy.
Yes, Culebra Divers requires that all participants be able to swim comfortably, be able to float, and do some basic swim strokes without any assistance to participate on any of our excursions. We do not give swim lessons. If you have never snorkeled, we recommend you rent snorkel gear from us and try snorkeling off the beach prior to taking a boat tour for both your safety and enjoyment, and the safety of your instructor. Previous snorkel experience will greatly help those interested in participating in a Discover Dive and is strongly recommended.
As a certified diver you are responsible for showing proof of your certification level just as you would your drivers license. We recommend you find this before visiting Culebra as internet connection here (as on any remote island) can be spotty. Showing up for your tour and asking us last minute to look up your information can delay our boat departure and inconveniences other divers so we ask that you avoid this. If you choose to risk looking up your information the same morning as your tour and are unsuccessful, you have the option of being treated as and paying like an uncertified diver (if scheduling allows), as a snorkeler (if scheduling allows), or you will be charged for the missed dive(s) if we cannot accommodate the alterations to the schedule or if you opt to back out of the dive completely.
Culebra Divers is the last shop at the end of the public ferry dock. Any of the island maps will show you the way! Parking is limited and not allowed directly in front of our shop, so allow plenty of time for locating our shop and parking.
Yes, for scuba diving, divers must be of twelve (12) years of age or older to participate in a Discover Scuba Experience or a certification course. Our minimum age requirement for our chartered snorkeling excursions is six (6) years old. For diving and snorkeling, any guest that is under age 18 must travel with their parents or legal guardian and have written consent from them.
We accept payment using VISA, MASTERCARD, DISCOVER, AMEX and cash (U.S. dollar).
Culebra Divers requires a major credit card number with expiration date to hold your spaces on our boat. Except during peak season (December 20th-January 10th), no charges will be pulled in advance. You must bring a form of payment (cash or credit) with you the day of your excursion. Training and multi-day packages will be paid upon arrival. There are no refunds on training or multi-day packages.
Culebra Divers is the longest running dive shop in Culebra. There are many sites known only to our Captains and we’d like to keep it that way! It’s yet another reason why Culebra Divers is your best choice for a unique diving experience.
No, we do not rent out dive gear as all our gear is reserved for those participating in our boat tours.
Yes, you can find dive operators on the mainland offering diving in Culebra; however, there are several things you should keep in mind. Culebra is 17 miles from the mainland so you will have a long boat ride with variable seas to endure before and after your dive tour. Secondly, these operations tend to visit the same sites every day, bypassing the best spots Culebra has to offer. Thirdly, in order to make the trip financially worthwhile these boats tend to carry lots of divers, snorkelers, and riders which takes away from the close attention and activity focus small operators like Culebra Divers is able to provide. Lastly, you have no chance to experience Culebra! You’ll miss our fantastic restaurants, shops, and world famous beaches – just to name a few.
Yes, in the dive industry tipping is a very common practice and in many cases forms part of your captain’s, divemaster’s, or instructor’s income. While it isn’t required, treat the people that guide you through your water excursions like you would any other individual in the service industry (restaurants, hair salons, etc), and consider a tip for services well-rendered. Our staff can help you with guidelines if you would like.
Yes, please check us out on TripAdvisor, Facebook, and Google. We always welcome your input and feedback to help our business improve our level of customer service.
We have a nice selection of BCDs and Wetsuits in our rental line but we cannot guarantee that we have gear for every body type. Please take a look at our manufacturer’s sizing charts here. Our wetsuits are 3mm long-sleeved shortys which is sufficient exposure protection for most divers given our water temps. If you are not sure we have gear that will fit, or know you get cold easily, we suggest you visit your local dive shop for gear prior to your trip.
Absolutely! Personal scuba gear is welcome on our boats. That being said, we strongly encourage you follow the manufacturer’s recommendation for service (usually annually) to keep it in good repair. Any gear “fixes” or substitutions required due to poor maintenance may incur a $15 rental fee, or worse yet, a missed dive. When in doubt – we have fantastic rental gear waiting here for you to use!
Planning on bringing only your regulator or BC? Be aware our tanks are equipped with Yoke valves and our rental BCD’s are equipped with ScubaPro AIR2 combination power inflators. We do have a limited number of DIN-to-yoke and standard inflator-to-AIR2 adapters, so if you have any concerns about what to bring, just ask us before you pack.
Culebra Divers offers training through the Professional Association of Dive Instructors (PADI). Our operation is the only PADI 5 Star Dive Center on Culebra.
Yes, the training agency PADI has medical requirements in order to participate in scuba diving. You will be required to complete and sign a PADI Medical form in order to participate. In some cases you will need a physician’s signature on your form (page 2) in order to participate. For this reason we highly recommend that you download the medical form and complete it well in advance of your trip in case you need a doctor’s approval.
Yes, we have space available on our boats where you are welcome to keep your belongings with you. For larger items like suitcases we ask that you leave those in your room.
Yes, we provide fresh bottled water for you and snacks (please let us know in advance about any food allergies).
- Our morning two tank dive trip leaves the dock at 9:00AM and returns to the dock approximately 1:00PM.
- Our afternoon, single tank dive trip leaves the dock at 2:00 PM and returns to the dock approximately 4:30PM.
- Airplane (San Juan to Culebra): 30 minutes
- Ferry (Fajardo to Culebra): 1 hour 15 minutes
- Morning Dive Trips: About 4 hours
- Afternoon Dive Trip: About 2 hours 30 minutes
- Snorkel trip: About 2.5-3 hours
No, we do not arrange for transportation to the ferry terminal on the mainland. You’ll need to make arrangements for a local taxi from any airport or hotel, or rent a vehicle to get to the ferry if you chose to go that route versus flying to Culebra.
We reserve the right to charge you if you are unable to obtain your tickets for any reason, miss the Ferry, or are delayed in transit. Our boats are small and your space is important. Please review our cancellation policy for more details. However, you will not be charged in the event you miss our tour because PRMTA delays/cancels the trip due to unsafe weather and seas. If you do decide to take the ferry, we highly recommend arriving a day in advance and spend some time enjoying Culebra.
There are two ways to get to Culebra; by air or by sea. The ferry is a real challenge and it is a great unknown even if you get in line several hours before departure and get tickets. It is nearly impossible to make advance reservations. Our dive trips start at 9:00AM and therefore, it is best to fly in, or arrive at least a day in advance. The flights to Culebra are on small airplanes and they book up fast, so call and make a flight reservation early.
Due to our cancellation policy, we strongly discourage same day ferry transportation plans. Flying, or arriving at least a day in advance is recommended. The flights originate out of San Juan, Isla Grande, and Ceiba airport. The fees range from $50 to $150 round trip depending on which airport you choose.
For customers staying in Culebra for several days, the ferry is an option if you are arriving at least one day in advance of your scheduled dive trip. For further information click on the link to Getting Here.
Yes, Culebra Divers is a fully licensed and insured dive operation and the only dive operation on Culebra approved and endorsed by the Puerto Rico Tourism Company (PRTC) and the Department of Economic Development and Commerce (DDEC) . Our boats are also inspected by the Departamento de Recursos Naturales y Ambientales (DRNA).
Yes. Dive accidents are no joke. Your primary medical insurance may exclude scuba diving as a hazardous recreational activity and/or may not provide coverage when you are traveling out of the country. If it does provide coverage, it may pay only a minimal amount for chamber treatments. There are also often large out-of-pocket payments for deductibles and co-pays. These alone can total thousands of dollars. Recognized worldwide, let Divers Alert Network (DAN) provide you with secondary coverage to ensure your peace of mind while diving.
If you have any further questions please contact us: